Crisis Resources

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For free legal assistance to help guide people through the steps to apply for public benefit programs such as Supplemental Security Income (SSI), Social Security Disability Insurance (SSDI), Medi-Cal, CalWorks, General Assistance (GA), Food Stamps, and Cash Assistance Programs for Immigrants (CAPI) - as well as non-benefits related legal advice, please visit the Homeless Action Center. Their Oakland office is located at 1432 Franklin Street, and their Berkeley office is located at 3126 Shattuck Avenue. Drop in hours are Monday, Wednesday and Thursday from 9-5pm, and 1-5pm on Tuesday.

Fire and Medical Emergency (510) 444-1616 Alameda County Fire & Emergency Medical Line
Mental Health Crisis (800) 309-2131 Alameda County Crisis Hotline
POLICE or “huge emergency” (510) 777-7777 OPD Emergency Line - whereas 911 is Highway Patrol dispatch in Vallejo
FIRE (510) 444-1616
(510) 238-4050
(510) 238-4005
Oakland Fire Department Dispatch Center
nearest Station 8
next-nearest Station 5

Mental Health Emergency Resources

Mental Health Emergency Resources
Oakland Mobile Crisis
Asian Language
Spanish Language
Hard of Hearing
(510) 569-7200
(510) 535-6200
(510) 957-5465
(510) 984-1654
Mon-Fri 10am-8pm

Video Phone
Alameda County Crisis Hotline (800) 309-2131 they exist so that the police don’t get involved, only involve the police if person is threatening to harm themselves or others.
Alameda County Medical Center John George Psychiatric Pavilion Campus 510-346-7500 9am-midnight; Sat-Sun 9am-6pm). Don't send people to John George if you can help it:
Suicide Prevention Hotline 1-800-309-2131 24hr Crisis Support Services
Mobile Crisis for residents of Berkeley and Albany 510-981-5900 11:30am-10pm
Sausal Creek Outpatient Stabilization Clinic (510) 437-2363 Offers crisis intervention, telephone and walk-in services for adults who are having difficulties and need help immediately: Mon-Fri 8am-8pm; Sat 8am-4:30pm at 2620 26th Avenue, Oakland

Medical Emergency Departments

Emergency Departments
Alta Bates Summit Emergency Dept (5min) 357 34th St, Oakland (510) 655-4000
UCSF Children's Hospital Emergency Dept (3min) 747 52nd St, Oakland (510) 428-3240
Alta Bates Campus Emergency Dept (7min) 2450 Ashby Ave, Berkeley (510) 204-4444

Homeless Shelters

Homeless Shelters
24-Hour Oakland Parent Teacher's Center 1406 47th Ave, Oakland, CA (510) 532-0574
CityTeam Ministries Oakland 728 Washington St, Oakland, CA (510) 452-3758
Dream Catcher Youth Shelter and Support Center 442 Jefferson St, Oakland, CA (510) 522-8363
Berkeley Food and Housing Project 2362 Bancroft Way, Berkeley, CA 866-960-2132
East Oakland Community Project 7515 International Blvd., Oakland, CA (510) 532-3211
Oakland Garden Street 2794 Garden Street, Oakland, CA 510-535-5088
St. Mary's Center 925 Brockhurst Street, Oakland, CA 510-923-9600

Adult Shelters

Adult Shelters
Berkeley Emergency Storm Shelter (BESS) 2345 Channing Way, Berkeley, CA 510-684-1892 Open November-April when outdoor conditions are rainy or cold.
Berkeley Food and Housing Project (BFHP): Men's Housing Program 1931 Center St (at MLK Jr Way, Berkeley, CA 510-649-4980 - Reservations Hotline: 1-866-960-2132 Open daily 5pm-7am
Berkeley Food and Housing Project (BFHP): Women's Overnight Shelter 2140 Dwight Way (near Shattuck), Berkeley, CA 510-649-4965 - Reservations Hotline: 1-866-960-2132 Opens daily at 4pm
CityTeam International 722 Washington St (at 7th St), Oakland, CA 510-452-3758 Overnight shelter for men. Cost: $5/night. Opens daily at 4pm, no reservations. Showers (Mon-Sun 5-6:45pm)

Family Shelters & Drop-In Centers

Family Shelters & Drop-In Centers
Berkeley Food and Housing Project (BFHP): Multi-Service Center (MSC) Trinity United Methodist Church, 2362 Bancroft Way (& Dana), Berkeley 510-649-4976 Drop in Mon-Fri 10-11am; Client services Mon-Thu 10am-2pm, Fri 10am-12pm Only shelter and transitional housing referrals. Mail and phone service
Building Opportunities for Self-Sufficiency (BOSS): Multi-Agency Service Center (MASC) 1931 Center St (@ MLK Jr Way), Berkeley 510-843-3700 Mon-Fri 8am-4pm, Sat-Sun 8:30am-3:30pm For individuals & families. Showers Mon-Fri 8am-1pm, Sat-Sun 8:30am-1pm, Laundry by signup. Transitional housing referrals available.
Salvation Army Shelter Program 2794 Garden St (& E. 27th St, Oakland 510-437-9437 - call for intake appt. First call first served. Emergency & transitional shelter program for families or individuals.
St. Vincent De Paul Visitation Center 2260 San Pablo (& W Grand), Oakland 510-444-3790 Tue-Sat 9:30am-3pm (closed 1st Wednesday of the month). Drop-in center for women and children. Showers and laundry facilities, infant care, referrals.
Women's Daytime Drop-In Center 2218 Acton (& Bancroft), Berkeley 510-548-2884 Mon-Fri 8am-4pm (closed First Friday of the month) Drop-in center for homeless women & children. Transitional housing referrals available.

Youth Shelters & Drop-In Centers

Youth Shelters & Drop-In Centers=
DreamCatcher Youth Support Center & Shelter 422 Jefferson (& 5th St), Oakland 510-839-1559 - Call 1-800-379-1114 for shelter intake. Drop-in support Mon-Thurs 2-7pm, Fri 2-5pm. Shelter Mon-Fri 7pm-8am, Sat-Sun 7-10pm For ages 13-18. Meals & laundry facilities.
Suitcase Clinic Youth Clinic St. Mark's Episcopal Church, 2300 Bancroft (* Ellsworth), 2nd Floor, Berkeley 510-423-2202 Mon 6-9pm Drop-in health clinic for ages 13-23; Dinner provided
Youth Engagement, Advocacy, and Housing (YEAH!) Lutheran Church of the Cross, 1744 University Ave (& Grant), Berkeley 510-704-9867 Open Nov-May, 8am-8pm. Lineup begins at 7:30pm. For ages 18-25; pets allowed; Showers and hot meals.

Domestic Violence Programs

Domestic Violence Programs
A Safe Place 24-hour hotline: 510- 536-7233 Emergency shelter for women and children in crisis. Emergency transportation available.
Ariel Outreach Mission 800.799.SAFE
Asian Women's Shelter 415-751-7110

Drop-In Centers

Drop-In Centers
Berkeley Drop-In (Coalition for Alternatives in Mental Health) 3234 Adeline St (& Alcatrez), Berkeley 510-653-3808 Mon-Thurs 9am-4pm, Fri 9am-2pm. Drop-in center for pas, current, or a-risk mental health clients and their families.
A Friendly Place 2298 San Pablo (at 23rd St), Oakland 510-451-8923 Mon-Fri 8:30am-3pm. Drop-in center for *women*. Showers and laundry facilities, referrals.
St. Vincent de Paul CHAMPION Guidance Center 675 23rd St (& MLK Jr), Oakland 510-877-9218 Tue-Sat 9:30am-3pm. Closed First Wednesdays of the month. Drop-in center for *men*. Showers and laundry, referrals.
North County Women's Center 2140 Dwight (& Shattuck), Berkeley 510-649-4965 Health clinic Mon 9am-1pm; Suitcase health clinic Mon 7:30-9pm Mobile health clinic 2nd Tue of every month, 11am-3:30pm; Arts & Crafts drop-in Wed 1:30-3:30pm

Drug and Alcohol Rehabilitation Programs

Drug and Alcohol Rehabilitation Programs
Horizon Services 2362 Bancroft Way, Berkeley, CA (510) 649-4965

Animal Resources

Animal Resources
Paw Fund Corner of Bolivar & Addison 510-390-3488 13 Sundays a year, 10am-1pm Free pet vaccine clinic; low cost/free spray and neuer referrals.
Berkeley Human Society Pet Food Pantry 2700 9th St, Berkeley 510-845-7735 (ext. 205) Pet food distributed every Last Saturday of the month. Confidential application required (proof of residency, income and spray/neuter record for pet).

To Do:

If you'd like to contribute to this page, we could use links to the following resources:

  • Free meals
  • Support for people with disabilities
  • Mental health resources
  • Employment organizations & resources